Booking Terms
Information to help you understand your enquiry and travel arrangements.
An enquiry starts the conversation
Sending the website form requests travel planning assistance. It does not reserve availability, confirm a booking or take payment.
Agree your arrangements
Before committing, review the proposed dates, itinerary, traveller details, accommodation and vehicle requirements, inclusions and exclusions. Confirm the quoted currency, payment requirements, supplier conditions and how confirmation will be issued.
Images and sample itineraries
Photographs introduce the destination or illustrate a service. They do not guarantee a particular hotel, room, vehicle, guide or experience. Sample itineraries can be adjusted and are subject to the arrangements agreed for your visit.
Travel documents and access
Check the current entry requirements for your own nationality and travel plans. Visa decisions, site access and travel schedules are controlled by the relevant authorities and suppliers. Discuss any uncertainties before confirming your trip.
Your confirmed proposal
The specific terms shared with your proposal and confirmation describe your booking. If any detail is unclear, contact the team before payment. See the Cancellation & Refunds page for the questions to resolve about changes.
Questions? Contact our team →